Fingrowth Bank

Protect yourself from banking fraud by never sharing OTPs, PINs, or passwords, as banks never request this information over the phone or email. Use only official bank apps and websites, avoid clicking links in suspicious messages, and immediately report unusual activity to your bank or the national cybercrime portal at 1930.

Key Fraud Awareness Guidelines

  • Never share your CVV, PIN, OTP, password, or net banking user ID with anyone.
  • Be cautious of callers claiming to be bank officials or government agents asking for urgent KYC or account updates.
  • Never scan a QR code or enter MPIN to receive money.
  • Avoid public or open Wi-Fi networks for banking activities.
  • Look for https and a padlock symbol before entering personal information.
  • Never install remote access apps like AnyDesk or TeamViewer at the request of strangers.
  • Regularly monitor alerts from your financial institution through email and SMS.

Common Red Flags

Urgency and Threats

Calls threatening to block your account unless you share details immediately.

Too Good To Be True

Offers promising unrealistic returns, rewards, prizes, or instant benefits.

Suspicious Links

Messages asking you to update KYC, claim winnings, or verify account details through unknown links.

Report Promptly

If you become a victim or detect fraudulent activity, contact your bank immediately and call 1930 to report the incident on the government cybercrime portal.