Cyber Security Guidelines
Follow essential practices to stay safe while using digital and online banking channels.
In the era of digital banking, protect your digital transactions by never sharing OTPs, PINs, passwords, or CVV details with anyone, including bank officials. Always use secure, private networks for transactions, avoid storing financial data on mobile devices, and promptly report unauthorized transactions to minimize liability.
Core Cyber Security Practices
Protect Access Credentials
Never share your OTP, PIN, password, UPI PIN, or CVV with anyone, regardless of who they claim to be.
Use Trusted Networks
Perform banking only on secure private networks and avoid public or open Wi-Fi connections.
Secure Your Devices
Lock your phone with a strong password or biometric authentication and update device security patches regularly.
Verify Before You Click
Check domains carefully, verify that websites start with https, and avoid suspicious emails or links.
Recommended Actions
- Avoid saving card or bank details on websites or digital wallets unless absolutely necessary.
- Change your UPI PIN, ATM PIN, and internet banking password regularly.
- Register your mobile number and email address for instant transaction alerts.
- Block your card immediately if it is lost or if you see an unauthorized transaction.
Reporting Cybercrime
You can report cybercrime complaints through the National Cyber Crime Reporting Portal and by calling 1930.